iClone/Character Creator - Hair not tranparent

Development Character & Animation
,
1

When I import an iClone character model into Unreal, the hair is not transparent, and I receive an error message.

Unreal_Message Log
Unreal_Message Log1359×108 3.75 KB

This is what it looks like in Unreal.

T_Pose
T_Pose709×553 49.1 KB

This is what it looks in Character Creator.

Hexa3 copy
Hexa3 copy2000×1987 5.4 MB

I have tried setting the format to BMP, PNG, and TGA in Character Creator when exporting, but no luck.

Any suggestions would be greatly appreciated. Thanks for your time:)

2

Hi @sventhors!
Have you checked the material settings for the hair?

Are you using Auto setup?
reallusion.com/auto-setup/unreal-engine/default.html

Here’s a video that explains how to export hair to Unreal Engine
https://www.youtube.com/watch?v=tMN3qzvtTo0&t=4s

Hope this helps!