IARC certificate completed but not reflected on creator portal

Tried to publishan island for the first time. completed the IARC questionnaire and pressed the finish button. this brought me back to the project home in creator portal but did not let me complete publishing. on retrying to publish and entering iarc questionnaire, it informs me that certificate has been created, gives me a certificate ID, and refersmeto close the page. this ends the publishing dialog, and leaves me at the project home in creator portal.