I tried to play FortNite BR on my new PC but it wont work is it because i also played it on my xbox one?

My xbox one had FortNite it’s a really good game but I just recently tried getting it on my new PC and it will say “Your account can not play on this platform. Please contact customer support” Why is that?

I have the exact same problem! Have you found a solution?

I also have this problem does anyone have an answer or idea of how to fix it?

same:( please tell me how to fix it

I have that problem also

same problem

I have that same problem. Fix this epic games

Fortnight help. the link provided is to the fortnight support page / faq. you are more likely get better help there. this is the unreal engine answerhub and is really more about development within the engine.

I have the same problem. I would suggest contacting customer support too but I tried 4 days ago asking about it and they haven’t gotten back to me. I’m guessing they’re just busy or maybe they don’t know why that’s happening. Who knows.

i have many times I think 3 times

i have such the same problem

same but on my iPhone

Hi there,

This website is intended UE4 developers.

For Fortnite issues, please visit http://fortnitehelp.epicgames.com/
There you will find various troubleshooting articles as well as an Email Us button that you can use to get in touch with one of our support staff who can assist you further with this.

Any other concerns or questions regarding Fortnite should be directed here:

Thank you