I Really need help(important)

Dear Sir/Madam,

I am very passionate about learning Unreal Engine, and I would love to stick with it for months till i finish the entire 208 videos to become used to Unreal engine, I really love gaming, So I need your help to help me instal the software, When I install the software I receive this message(Refer to attachment below), So I really don’t know what to do, I’ve uninstalled, and re-installed, The launcher more than once and still having issues.

Thanks
Scavenger H

Hello,

I’m sorry that you are having an issue with the Epic Games Launcher. In order for us to offer the best support, we have recently modified the process for how Epic Games can help troubleshoot your Launcher issue. Please visit http://help.epicgames.com/ for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance. To access the contact form, please use the “Email Us” button under the “Contact Us” section. Thanks!

Have a great day

Hello Sean,

I did follow steps on an article that fits my issue, and it still crashes, I followed all solutions and tried multiple ways to do it and still cant get it fixed, Please help me, i really cant wait to get to learn Unreal Engine.

Thank you
ScavengerH

If the suggestions on the help site do not resolve your issue, please use the Contact Us section on that site in order to get in touch with one of our staff for further support.

Have a great day

It didn’t work, i even contacted you guys, but still haven’t received an email since the past 2 and half days, i will wait, but I guess i might have to download another game engine if i’m having issues with installation :frowning: the thing is i really want to learn Unreal Engine.

Hopefully i get an email asap that solves my issue asap