I purchased v-bucks and still isnt on my account, even though ive been charged

i purchased v-bucks last week on my xbox one. i got charged but the v-bucks never went into my fornite account. ive called microsoft to see if it can be fixed, the mentioned they see the chanrge but i would have to contact epic games, which i did and and an the email they send me links to follow up and everytime i click the link, it doesnt say anything.

The Answerhub is primary used for developers working with Unreal Engine, there are better places to ask questions related to Fornite game.

For Fornite Support Center please visit: Fornite Support Center

For Fornite Discord go here: Fornite Discord

Good luck!