We bought the licence on the wrong account.
Thanks,
Hello Squeeze Studio!
This is a public forum thread — and I have bumped in to this question accidentally 
Please contact marketplace help directly - they could handle this case.
Developers do not have tools / admin rights to manage funding/refunding related issues.
Thank you
AK
Hi, yes I’m aware!
I would contact the help or support directly IF I COULD!
I’ve looked everywhere and there’s no support email adress or link or anything for Unreal engine.
I get to the Epic games support and they tell me I have to contact unreal engine so what I’m supposed to do now?
Just trying to catch the eye of someone who has an support email adress I can use!
haha sorry, I also have been in this situation, bureaucrats sending be back and forth. Here is the UE Marketplace official help email address: uemarketplacesupport@epicgames.com
I’ll try that! Thanks!