I need help installing ue4

hello om on a windows 10 pc that meats all the requestes and every time i try to install it it just keeps saying " The necessary prerequisites have failed to install. Error R-1638" please help me ive tryed restarting reinstalling and runing as a admin idk what else i can do thanks

Hello AveryD1912,

I’m sorry to hear that you are having trouble. Other user have had similar issues and have followed the steps on this post to resolve the problem.

Please try the solutions provided there. If you are still unable to install the launcher, reply back and we will continue to look into the issue for you.

Hi AveryD1912,

We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, please try the suggestion that I mentioned above then post back here with the requested info.

If you need anything else, feel free to ask.