I need help, Blue screen of death every time , unreal engine 5

Development Getting Started & Setup
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1

I dont knonw where to begin …

So i have

AMD 3990x

ASUS ROG Zenith Extreme 2

256 gig ram

3090

Windows 11

So every time i try any unreal engine 5 it crashes and gives me

EXCEPTION_ACCESS_VIOLATION

unreal engine 4.27 works just fine

blue screen shows from

IRQL_NOT_LESS_OR_EQUAL ,

SYSTEM_SERVICE_EXCEPTION ,

DPC_WATCHDOG_VIOLATION Driver or module in which error occurred: WIN32KSGD.SYS (WIN32KSGD+0x10ed),

PFN_LIST_CORRUPT

KMODE_EXCEPTION_NOT_HANDLED

SYSTEM_SERVICE_EXCEPTION

i done memory test it passes, ive done 4 days nostop renders in davinci resolve and 3 days of nonstop render in hitfilm no problem

I bench tested cpu for 5 hr no problems and memory no problems it just happens when i try to use unreal engine 5, i managed to open a project and changed to directx 11 same problem it crashes

as last resolve i done Driver verifier and i got blue screen of death right away

DRIVER_VERIFIER_DETECTED_VIOLATION

Driver or module in which error occurred: AsIO3.sys (AsIO3+0x3999)

AsusCertService

however i don’t know how to upgrade this or can i delete it ect , i did install armoury crate when i made this computer any help would be highly appreciated

unfortunately i really really dont want to reinstall windows as i have allot of programs over the years i don’t want to reinstall and try to find.

If you need any more information please let me know

Thank you so much.

2

Certainly! Here’s a summary and some steps you can follow to troubleshoot the issues you’re experiencing with Unreal Engine 5:

Potential Causes and Solutions

  1. Drivers and Software:

    • The DRIVER_VERIFIER_DETECTED_VIOLATION error suggests there might be problems with drivers. Specifically, AsIO3.sys is associated with ASUS Armory Crate, which might be causing issues.
    • Update Drivers: Visit the ASUS support website and download the latest drivers for your motherboard and Armory Crate. It might also be helpful to completely uninstall Armory Crate and see if that resolves the problem.
    • Check for Windows and Driver Updates: Ensure all drivers, especially for your GPU and chipset, are up-to-date.

  2. Conflicting or Outdated Drivers:

    • Using outdated or incorrectly installed drivers can cause system conflicts.
    • Use Driver Verifier Cautiously: This tool can help identify problematic drivers but can also cause additional system crashes. If you’ve used it, try disabling it temporarily and see if the issue persists.

  3. Memory and Overheating:

    • Even though your memory tests passed, overheating could still be an issue.
    • Check Temperatures: Use monitoring tools like HWMonitor or MSI Afterburner to ensure your system isn’t overheating during Unreal Engine 5 use.

  4. Virtual Memory and System Settings:

    • Virtual memory settings and system configurations can impact stability.
    • Check Virtual Memory Settings: Ensure your paging file size is set correctly and consider setting it manually if needed.

  5. Unreal Engine Software:

    • The issue might be related to the specific version of Unreal Engine 5 you’re using.
    • Reinstall Unreal Engine 5: Uninstall all versions of UE5 and perform a fresh installation of the latest stable version.

  6. System File Integrity and Configuration:

    • Run System File Checker: Open Command Prompt as an administrator and run sfc /scannow and DISM /Online /Cleanup-Image /RestoreHealth to check and repair system files.

Summary

  1. Update or reinstall drivers, particularly for ASUS Armory Crate and your graphics card.
  2. Update all other drivers and software.
  3. Ensure your system is not overheating and that virtual memory settings are correct.
  4. Reinstall Unreal Engine 5.

If these steps do not resolve the issue, you might need to contact ASUS support or Epic Games for further assistance.

3

Hi thank you for reply , ive removed armory crete updated the drivers im just about to try the rest you mention , however i have a question do you know what this unreal engine error could be ?

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x000000000001ade9

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