ya this is getting out of hand, it does cause issue we are LOCKED OUT my friend…we work for a living, and need to get into our accounts when we need to …Now wait…I get LOCKED out 3-4 times a day…never fails when I need to log in…annoying, you guys need to reply and fix it soon…This is a problem… I been emailing about this and my team for 6 weeks or so…and we get no reply, Epic typically has great support, but they ignored all of my team and myself…with this issue… tired of waiting to get into my account for some idiot to lock me out all the time…should see my email, I have a **** ton of locked out… I been patient with this issue…and now its beyond this when it stops me from doing what I need to do… So I know the lock out isn’t long, but its the point and when I need to log in. So if they would send an email and let everyone know what the deal is, that would be the proper thing to do…as someone who runs two business, customers do not like being in the dark…