I just downloaded UE for windows and it says my account credentials are invalid

Development Getting Started & Setup
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1

I just downloaded UE for windows and it says my account credentials are invalid? Help? The account username and password are right, i can sign in online but not the launcher.

2

Hello RAG3andF3AR,

Could you please contact accounts@unrealengine.com to speak with one of the account specialists? They will need to get some account information from you in order to assist.