I just bought the Twin Motion Seat package for $445 and when I launch twinmotion, I don't have access to the cloud. It shows on the licensing and pricing that I should have access to it?!!

Development Platform & Builds Cloud Marketplace VM
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I need help.

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Hello there. I’m sorry to learn about your situation. Please make sure that you are launching Twinmotion from the Epic Games Launcher with the right account. If this is indeed the case, please use the contact support button, and a support agent will assist you.

Thank you

MC

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is there a contact support phone number in which i can call? I launch it exactly from the same account and in the epic games launcher but still having that same issue.