I installed the launcher , 2.8.3 version because I am trying to play Paragon. Unfortunately I cannot launch the launcher! It just says “please wait” and if I hover over it, it says “we are currently experiencing connection issues and are retrying”.
Here is my Dxdiag as I know everyone always asks for it. Thank you for any help in advance! I am really wanting to try out Paragon so any help is much appreciated.
You could first try out some of the possible solutions listed here until you get official reply after checking out dxdiag: https://wiki.unrealengine.com/Troubleshooting_Launcher_Problems#The_Launcher_fails_to_load_or_crashes_on_load
I’ve had the same issue when I reinstalled my new OS a couple of weeks ago & one of the solutions mentioned there [specifically adding “-http=wininet” to the target path] seemed to help.
I’m sorry to hear that you’re having trouble. Please try the steps outlined here. If this does not resolve your issue, please follow the steps here and post your debug logs.
We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, please try the suggestion that I mentioned above then post back here with the requested info.
If you need anything else, feel free to ask.