Hi I was wondering if anyone can help me. A couple of weeks ago I tried to create an Epic account to use UE4. Upon trying to use the launcher, it wouldn’t recognize my password. I thought I had forgotten my password or something and decided to try later to see if I could remember it. Still no luck. The strange part was I could log into the Unreal webpage just fine. I thought I had to do something special with the launcher and went on a search. After trying dozens of times I eventually gave up and decided to create another account. This time I was able to log into the launcher with no problems. Now here is my problem. When I log into Unreal through the launcher, it recognizes my new username and allows me to use my current email. However when I log in through the webpage it sends me to my old username even though the email is the same. I am wondering if it is possible to delete my old profile somehow so I can log in through the website and access my new profile. It’s like when I first tried to create a profile it didn’t complete somehow. I just don’t want to start working with Unreal and lose access one day cause of this glitch.
Thanks.