I have sold many models on Sketchfab,Sketchfab asked me to move the model to fab

I have sold many models on Sketchfab,Sketchfab asked me to move the model to fab.But I am unable to pass ID verification, possibly because I come from China. Please help me.

Please help me。

Have you tried contacting Fab support via email?

Do you know Fab support via email??

Sorry, I can’t find Fab support via email, Do you know email? Thank you.