I have Autodesk Subscription and I have Twinmotion in my subscription package. I downloaded Twinmotion but I still see the TRIAL. How do I get my logon to use the Twinmotion fully? Greg

I'm getting the same issue

Hello,

Thank you for reaching out in the community. Please know the version of Twinmotion available with Revit Autodesk subscription, "Twinmotion for Revit", will not be accessed through the Epic Games launcher. Instead, it can be accessed through the Autodesk All products and Services page here.

Please see our FAQ and Youtube tutorial below for more information on installing and working with Twinmotion for Revit:

Best Regards,

Morgan

@Morgan Crockett​ The link you sent just re-directs to the twinmotion website to download the plug-in. And if you follow those instructions (which we have, steep-by-step, on multiple computers) for the download and installation of the plug-ins: you still receive the message that it is a trial version. I have dealt with BOTH Autodesk and Twinmotion technical AND sales AND licensing for the past 1-2 months and no one has an adequate answer or solution. Please escalate this concern to your superiors. As a professional company this is disconcerning because we pay and rely on services that do not allow us to function properly. I will be following this development daily.

Hello,

Thank you for reaching out regarding this issue. I see that you have created a private case with our support team as well and ask that you follow up with your support case at your earliest convenience so that we may continue to investigate this issue with you.

Twinmotion Community - Case Management

Best Regards,

Morgan