I deleted the previous version through Windows, but when installing a new one, he can’t find a replacement. Give me a hint please.

Hello everyone, I will answer myself. Rolling Windows back to a restore point helped me. Datasmith installed correctly. Thanks for your work. Twinmotion just keeps getting better and better.

Hello ,

Thank you for posting in the community and sorry to hear about the troubles you experienced.

In the future if you experience any issues installing or uninstalling the plugins you can references theses articles:

https://twinmotionhelp.epicgames.com/s/article/Datasmith-Exporter-Plugin-Installer-Prerequisite-on-Windows-OS

https://twinmotionhelp.epicgames.com/s/article/Datasmith-Exporter-Plugin-Installer-Common-Errors

https://twinmotionhelp.epicgames.com/s/article/Datasmith-Exporter-Plugin-Installation-File-Paths-and-Accessing-Logs-for-Archicad

Otherwise contact us directly so we can best help by following this link:

https://twinmotionhelp.epicgames.com/s/case-community-page

Kind regards,

Vincent B.