I Cant run Epic games Launcher

When i try to run Epic Luuncher, nothing happen. Can you help me?link text

Hi Kearenus,

First thing, your graphics card isn’t listed in your dxdiag. What card are you using? You must be using a Directx 11 compatible card in order to run the Launcher and UE4.

If you card meets those specs, try the suggestions in this section of the troubleshooting guide. If nothing works for you, follow the instructions towards the bottom of that link to generate your Debug Logs. Then post them here.

Hi Kearenus,

We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, please try the suggestion that I mentioned above. Then post back here with the requested info.