I can’t pay the $100 submission fee to publish the game in the Epic Games Store. When I try to pay the fee, I get the message - “This product is currently unavailable in your region.”
My region at the moment is the Russian Federation. Tell me please, how i can to pay the fee?
Hey there Astra,
We’re sorry to hear that you are having issues with the submission fee. We did locate your private case and have forwarded it over to the appropriate people.
Please be on the lookout for a response.
Take care,
Thank you very much, I’ll be waiting for a response to a personal case. Please tell me, perhaps you know if the possibility of paying the fee for the Russian Federation was disabled or is it some kind of bug?
I checked and it looks like the games is still available for purchase on the Epic Games Store. However, I cannot pay the submission fee.
Epic Games stopped commerce with Russia in response to the invasion of Ukraine.
This war is terrible and of course I am against russian aggression and against this war. I’m so sorry that my country is doing this.
I know that Epic has restricted the ability to make in-game purchases to users from Russia and Belarus. However, I have not heard anything about the prohibition of payment of the submission fee. Not so long ago it was available.
Hey all,
Just to clarify some things, the Epic Games Store does not have any blocks in place for doing business with partners in Russia. For the case of Astra, this is something we are taking a look at in their private case as we determine the root case of their issue.
For any other Russian partners who may be experiencing a similar issue, we ask that you please reach out to us through a private case.
Thank you very much for the explanations. I will be waiting for an answer on my private case.