I can't log into quixel mixer with my unreal engine account.

I downloaded Quixel Mixer and I can’t log into my account. I am connected to Quixel (web) and quixel bridge and in unreal engine without problems. But when I enter quixel mixer and enter my username and password, the session does not start and then the errors that are seen in the images appear.
It is as if the login did not work.

  • I have a video of the problem but I don’t know how to upload it to the forum