I can't load the Level 5.1

My Unreal was open, I restarted the computer after which I can not load the Level.
No action is possible with this file. migrate, duplicate, rename does not work.
When I press “Assets Actions - Reload” I get a crash.

LoginId:91ff86fe415c94aea3bbdd8ff171ad0d
EpicAccountId:494c73e8a506468f8beedeb9a27f0aef

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffffffffffff

UnrealEditor_CoreUObject
UnrealEditor_CoreUObject
UnrealEditor_UnrealEd
UnrealEditor_UnrealEd
UnrealEditor_ContentBrowserAssetDataSource
UnrealEditor_ContentBrowserAssetDataSource
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_ApplicationCore
UnrealEditor_ApplicationCore
UnrealEditor_ApplicationCore
UnrealEditor_ApplicationCore
user32
user32
UnrealEditor_ApplicationCore
UnrealEditor
UnrealEditor
UnrealEditor
UnrealEditor
UnrealEditor
UnrealEditor
kernel32
ntdll



The error message you’re encountering, “Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffffffffffff,” suggests that there’s an issue with the level file you’re trying to load.

This error is usually caused by a corrupted or invalid level file. This can happen for a variety of reasons, such as a crash or system error while the level was being saved, or a problem with the file’s data.

Check if there are any backups of the level file and try to use one of those. Otherwise, try to create a new project, and import your assets into the new project.

It’s worth noting that sometimes when the computer restarts while the editor is open it can cause data corruption, so it’s always a good idea to make sure the project is saved before shutting down the computer.

It looks like you are encountering an issue with loading a level in Unreal Engine after restarting your computer. Based on the error message, it seems that the issue is related to an access violation when reading an address 0xffffffffffffffff.

This could be caused by a variety of issues such as a corrupted level file, a problem with your project’s assets, or an issue with the Unreal Engine itself.

One possible solution is to try re-opening the level in Unreal Engine and then saving it as a new file. This can help to resolve any issues with the file itself.

Another solution is to try verifying the integrity of your game files, which can help to fix any issues with assets or other files that may have become corrupted.

You can also try looking at the crash logs and see if there is more information about the crash.

In case none of the above solutions work, you can try creating a ticket on the Unreal Engine forum, providing a detailed description of the issue, including the log files, and the steps to reproduce the issue, it’s more likely that someone from the community or the Unreal Engine team can help you resolve the issue.

1 Like