I just bought UE4 and installed it. But I don’t get the Launch button,
instead there is a button asking me to subscribe. Can you help me solve
this problem?
I looks like this has been solved if you take a look here.
ive tried all those suggestions, but none of them worked.
ive tried changing the timeout numbers, and ive added the logs
when i login, the launcher tries to sync my account. it does that for a few minutes. and then it just dissapears, and a subsribe button appears.
my account says i have bought the subscription and its active.
what else can I do?
Hi Kamyar1987,
Our apologies for the inconvenience. Thank you for providing the logs, we will look into these to see if we can determine the issue and find a solution. In the meantime, you may want to attempt restarting the launcher a few times. I know this is not ideal, but many users have reported that it eventually works for them.
actually everything started to work all of a sudden. i don’t know what caused the launcher to connect now, but i’m not gonna complain. thank you.