Summary
I can’t change my website address in the seller settings. It keeps saying there’s an error.
The new website address has a .digital extension (I’m not listing the full address to avoid being considered advertising).
What type of bug are you experiencing?
Other
URL where the bug was encountered
https://www.fab.com/portal/publisher-settings/publisher-profile
Steps to Reproduce
As soon as I enter a new address, the frame turns red.
Expected Result
Nothing helps. I’ve contacted support, and they’re silent. And in the publisher account https://dev.epicgames.com, they even sent me a response with a broken link. It keeps saying the page is unavailable.
Observed Result
none
Platform
Web Browser
Operating System
Win 11
I had same problem for a .studio url . Solved it by entering complete URL. http(s?)://www.yourpage.whatever
The technical support response was simply mind-blowing. I expected anything in the answer, but not such nonsense.
It sounds like: change the street address where you live, or write your own license plate on your car.
It doesn’t help, I’ve already tried different ways.
I had to additionally purchase a domain with a shorter “.tech” path to fit the fab restrictions…
I understand everything, of course, but why cut down on options like that? There are plenty of international domains with fairly long names…
Of course, I never received any help from technical support… All they could say was: “We tried installing .com and it worked, so it’s your problem.”
