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I cannot login to my Unreal 4 account anymore please help!

I have opted to the **2FA **option because of the security issues lately, but I do not receive the security pass on my email.
I receive emails every day from many place, and spam etc… but nothing from EPIC
I tried to reset my password same problem, I receive nothing from EPIC.

I know my login password, and I use Google Authenticator with many services, this problem is only with EPIC.

In consequence, I cannot work with Unreal Engine anymore, my project won’t open if I am not logged. And the assets I purchased at the marketplace are not available to me anymore.

How I can disable this option that is not working? I am blocked.

Please someone help. There is no form I can find to get help from the Epic support.

Thanks