Even i tried many times and many ways ( from export .datasmith from 3dsmax or use directlink/installed the latest version)
Actually, I can see the file name in the right panel ( as in the image attach)
My PC configure :
Main: X570S AERO G
CPU : AMD Ryzen 7 5900x
Graphic card: RX 6700XT 12GB ( btw, why my Graphic RAM Util is always high even though I do nothing just open the software, image attach)
Any solution? please help me
Hello and thank you for reaching out, try opening the "wall" folder inside the scene graph.
Select an asset inside the folder "wall"
Click on "F" on your keyboard and that should take you to your asset.
Let us know if you need anything else
Cheers
MC
Hello and thank you for the screenshots.
This looks like a bug to me.
Can you please use the "Contact Us" button and attach your 3Dsmax file?
That would be super helpful, Thank you
MC
Hello Diamond, I'm afraid the reason why this is not working as expected, is because of the plugin version you are using.
Try using the plugin version 5.0.3 found here
let us know ;)
MC
Hi,
thanks for your support,
Same issues and not to be solved as well,
ex: the screen has nothing except the pivot (image 1)
Created and opened another file name: Bedroom in 3dsmax, and the same, nothing on the screen, even I type "F" on the keyboardAnd here is the source image from the 3dsmax file screen:
