I am getting "Restricted Access Not integrated with Epic Games Store" when I click on Epic Game Store Button

I want to start integrating my game with Epic Store. But when I click on the Epic Games Store button in the developer portal I get the popup:

I am getting “Restricted Access Not integrated with Epic Games Store” when I click on Epic Game Store Button

I am in the UK. I made my account several years ago. Do I need to create a brand new account?

Hey there, thanks for your question!
If you would like to keep your existing organization, or work with an existing product, please reach out in a private discussion (you’ll need to be logged in with your Epic Games account to do this) and provide your organization and product id, and our team can help you.

When you create your private discussion, please also specify one of the following choices:

  • I have an existing organization, and I would like to be able to create new products that are enabled for the publishing tools.

OR

  • I have an existing organization with an existing product that is using Epic Online services / Epic Account Service, and I need to enable it for the publishing tools.

Also, please be sure to select Epic Games Store in the topic dropdown.

Thanks!

I have the same problem here. And I can’t open the private discussion page.