hyperwallet issues, i forgot my password, and i also tried to click the forgot password but wont get anything in my email / junk

Hi i have a problem with my hyperwallet , i dont remember password , and i try to do the forgot password button, but i dont get any email in my junk or something, been tryin to log in before, and the account got locked, beacausei tried to log in many times ,

how / anybody been in the same problem ?