Hyper Wallet activation

Hey , i am currently waiting for my Hyperwallet to be activated for around 5 days now , and just wanted to ask how long it usually takes on average

I waited 5 business days and contacted support I think there was an issue with mine as well - I think its because I didnt use the same email for my hyperwallet account as my epic account… (But I already had a hyper wallet account on that email for another service)