https://www.fab.com/listings/ce0974cb-c5f7-46fe-abfe-a35ee301d26d

Summary

Store asset shows up on the front page, but is “unlisted” and clicking it results in a not found error

What type of bug are you experiencing?

Purchasing

URL where the bug was encountered

Steps to Reproduce

  • Go to Fab
  • Scroll down to the “Free Content” section
    • Notice that the mentioned listing is potentially present
  • Click it and notice the “broken url”. Click the “buy icon” and notice the picture attached

Expected Result

Seeing the entry

Observed Result

Not seeing the entry

Platform

Firefox

Operating System

Windows 11

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@Cirkada hi, a bit late, but I was trying to replicate this and couldn’t do it. Can you please specify which listing you were talking about? You mentioned " * Notice that the mentioned listing is potentially present" - but I don’t see any listing mentioned in the post.

Thanks!

I’ve noticed similar issues too—where an asset appears on the front page or in search, but clicking it leads to a dead link or “not found” page.

This might be happening when a product is temporarily delisted or under moderation, but it’s still being surfaced by cached components or homepage modules. Either way, it creates confusion, especially in the Free Content section where users expect everything to be instantly accessible.

Not sure if this is a deployment sync issue or a UI caching delay, but flagging this as a common behavior might help the team take a closer look. In the meantime, refreshing with Ctrl + F5 occasionally helps, though not always.

Would be great if FAB could add a clearer status indicator for hidden/unlisted assets before they appear on the front end.

All the best and kind regards,
SFDEMIR

1 Like

Same here, this also happens time to time, for assets that I have purchases and are in my library. If I find it again, I’ll link it here