I got a new computer and now I cant see anything in my vault. is there a way to reaquire them or are they just lost forever? there is alos no download button on the packs in the store that I own.
Hey @SitzfleischGame! Welcome to the forums!
This sounds to me like maybe you’re on the wrong account? Did you have games purchased under that account as well, are they also not there?
Try to contact Epic Support through this link! They’ll be more likely to be able to help you!
https://www.epicgames.com/help/en-US/c-Category_TechnicalSupport/c-TechnicalSupport_GeneralSupport/how-to-contact-epic-support-a000085836?sessionInvalidated=true
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