Summary
I have a model that was ported over from Sketchfab. It was fine for the past few days. I made an change to a texture file on the model buy switching the transmission file to opacity instead. I submitted for update, then I get a sanction error on the model for file type? I didn’t add any new files and everything was fine, now it’s not? This is obviously some kind of bug. I submitted for appeal asking for clarification, but the appeal came back denied. This site is buggy and the automated system is just causing more problems. Can someone please just go in and clear this sanction because I know there is nothing wrong with the model or any of the files, and if there really is, someone will need to let me know because I have no problem fixing or changing things.
Sanction ID d6b91bc7-62f4-41f1-a8c7-85475ad0f675
What type of bug are you experiencing?
Publishing
URL where the bug was encountered
https://www.fab.com/portal/listings
Steps to Reproduce
Changed a texture linked to transmission to linked to opacity. Submitted for update.
Expected Result
Should have been updated.
Observed Result
Got sanctioned
Platform
Fab on Firefox
Operating System
windows 10 home
Additional Notes
I know there’s nothing wrong with the model. The sanction is caused by a bug.