Hi, I created a seller profile in the new Publishing Portal using my Unreal Engine account. But as there already exists a seller with my name in the database as a result of my previous marketplace product, I had to create a new and different public name in the profile. Is there some way to integrate an existing seller profile with the one created in the Publishing Portal?
I’m trying to submit my next Marketplace product this week and it would be great if it could be released with the same seller details as my previous product. Or changing the name in the old product to the new seller profile name is fine too. So taking all that into account, I’d like to know if the new product should be submitted through mail as before or through the publishing portal.
Hi, yes I’m able to log in to my Publishing Portal account [which is linked to my official Unreal Engine account]. It’s only the Public Seller name of this account having a conflict with the seller profile in the database. As you’ve suggested, I’ve sent a mail to the Marketplace support team. Thanks.
