how to fix

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x00007ffed2d930a7

Hey @Dimi2017!

If there’s any more information you can give, it would help. Otherwise, all we can give you is advice on general fixes, nothing specific. But what it means is UE5 is not given access to this file address.

First thing: Update your graphics software/drivers to the latest entries!

Secondly: Make sure your Windows installation is up to date.

Third: Run UE5 as Administrator.

Try all of that stuff and get back to us on your results! :slight_smile:

My setup:

12th Gen intel Core i7-12700 2.1 Ghz
DDR 16 GB
Radeon RX 640

M2 NVme

When I start the program, I quickly get this message. That’s all the information I have to show you.

Thank you bro!

If you’re meaning the Radeon RX 6400, it’s a BIT low on VRAM for this. Either way, did you try the suggestions I gave you? Pretty much everywhere I look it’s saying “Video Driver update to fix this”.

If you have a project you’re working on some files may have gotten into a state that causes that crash.

Go into the same folder/directory where your project file is and try deleting these directories and then get Unreal to recreate them:

Binaries 
Build
Intermediate 
DerivedDataCache 
Saved

To recreate, right click the MyProject.uproject file and choose generate. Then try opening the project again, by double-clicking the project file.

Other things to try: there should be a log file. What platform are you on, Mac, Windows or Linux?

Can you launch Unreal Engine from the Epic Launcher - just create a blank game? Does that work? If so then its probably an issue with the files in the project.

If it doesn’t work then might have to re-install Unreal.

None of the alternatives worked.

Thank you for your availability.