How to fix launcher? (Blank Display)

anonymous_user_08d8b044 · March 5, 2015, 1:13pm

issue: The launcher only shows black colored window. no GUI no word. Total Black

Please help me… T.T How to fix this…
I’ve tried to use system restore and re-install it…
still not working…
but a day ago it was totally fine.

anonymous_user_2ed5b4c7 · March 5, 2015, 1:39pm

Hi!

Read this. Maybe it help you

anonymous_user_08d8b044 · March 5, 2015, 1:58pm

Thanks for your help.
Unfortunately nothing fixed the problem.

anonymous_user_08d8b044 · March 5, 2015, 2:10pm

sample image

TJ_V · March 5, 2015, 7:02pm

Hi ,

Could you make a report for this issue in the Installation and Setup section of AnswerHub?

https://answers.unrealengine.com/spaces/13/getting-started.html

Thanks,

TJ

anonymous_user_08d8b044 · March 6, 2015, 8:09am

Here is the report

https://answers.unrealengine.com/questions/185229/launcher-black-screen.html

Thanks,

anonymous_user_14f3cbf31 · March 6, 2015, 8:14pm

It is said that if you are using teamviewer for example (or any similar off-site remote management software), turning it off, exiting the program. I had that black screen for example on launch of the Unreal Tournament. I turned off Real Player, OneNote too. Voila, not only did my screen finally load with what I’m supposed to see, I was able to join a match and play.