Hello. How to change payout info? I’ve changed bank and would like to change bank account info.
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Hello Station,
You should be able to update your payout information with your Hyperwallet account. If you have trouble with this process be sure to reach out to Hyperwallet support!
Hello, KoalityControl. But I don’t have a Hyperwallet account. I have a bank account. Before publishing the game in the EGS, I went through moderation with my bank account on third-party site (link from dev portal led to wo#da#s#com), now I just want to replace the data because I changed the bank. I don’t need a Hyperwallet account. Anyway, I can’t change anything, because there is no such option in my account (see screenshot).
Hello Station,
In this event you’ll want to reach out to our Player Support with a private case as they should be able to access your account from the back end and see what’s going on and help you get situated going forward. You can do so here: Epic Online Services (EOS) Developer Support
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Ok, thank you!
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