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How to be refund?

Hello.

I bought a content on the market but it’s not working properly (many problems of UV on all objects) and I’m looking for a way to get a refund.

I do several requests by mail to the creator of that content for fixes the problem but I have no response.

If you know how to be reimbursed, I’m interested.

Thank you :slight_smile:

Hi Blazyx!

I’m sorry to hear you’re having this issue. If you could send me a private message with your Epic ID, E-mail, Order ID number and the name of the pack in question I’ll get this sorted out for you.

Thanks!

Stephanie