How to activate Datasmith / Unreal Studio?

To whom it may concern:

I am a architectural visualization artist from South Africa.

I am interested in using Datasmith through unreal Studio, but keep getting the following message:

“Something went wrong. We were unable to verify your access to the plugin before timing out.”

I have tried all of the suggested fixes on the forums, but still do not get access.

How do I fix this.

I really want to implement Datasmith in my workflow. But need to be able to use it to do so?

Thank you for any assistance.
kind regards

Please see: https://unrealstudiohelp.epicgames.com/s/article/Network-Connectivity-Troubleshooting