That form is to notify Epic of a product release and isn’t designed to seek support. What is your support inquiry?
We would like to get some legal information,maybe talk to a representative or a consultant.
Is that possible?
You can try the DMCA contact in the Terms of Service.
Hi everyone,
My company sent this form(http://help.epicgames.com/customer/portal/articles/2313880) 2 days ago but still didn’t get any answer.
Our game is going to be released very soon and we would like to get in contact with Epic asap.
Any idea on how much time does it take to get an answer?And how to procede if there’s no response?
Thanks.
Thank you 