how do you contact someone...web site sucks..cant find a simple request

I redeemed v bucks just like my grandson did, his showed right up on his account …i spent 40 dollars and nothing is showing up on my playstation fortinte account..i am NOT happy

Hello,

Thank you for reaching out for support! I understand you redeemed some V Bucks, but they’re not showing on your Playstation Fortnite account. I’m happy to help!

This method of support is specifically designed to handle issues related to publishing games on the Epic Games Store, rather than account-related support. The best help that I can offer is to submit a support ticket here. They should be able to provide support for your issue!

Thank you for your time, and have a great day!