How do I fix this problem , "No Version Information Received"?

Development Getting Started & Setup
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1

My computer is powerful enough, it is up-to-date, and the Epic Games Launcher itself always downloads (I have uploaded the Epic Games Launcher more than 10 times now), so all of my specs are good. I turned off the Anti-virus protection, but every time I try to activate the Epic Games Launcher, it always says this , “No Version Information Received” or “Connection to Server Failed”. Can someone please help me please. May God bless you all.

2

Hi C101,

Here are the most common solutions.

Give those a try and if nothing works, follow the steps here to generate your Debug Logs. Then post them here, along with your full Dxdiag (system specs).

3

Hi C101,

We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, please try the suggestion that I mentioned above. Then post back here with the requested info.

Cheers,

TJ