I’m sorry that you are having an issue with the Epic Games Launcher. In order for us to offer the best support, we have recently modified the process for how Epic Games can help troubleshoot your Launcher issue. Please visit http://help.epicgames.com/ for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance. Thanks!
If you are still experiencing the error and did not find any information on that site that addressed the error, please fill out the contact form in the “Email Us” hyperlink so we can assist you further.