How can I access the marketplace?

I have been using UE for quite a while now however recently I have been unable to access the marketplace. I can login to the Epic Games Launcher and view every tab except for the marketplace. Is there a way that I might be able to fix this?


I’m sorry that you are having an issue with the Epic Games Launcher. In order for us to offer the best support, we have recently modified the process for how Epic Games can help troubleshoot your Launcher issue. Please visit for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance.


Additionally, please be aware that as a workaround you can view the UE4 Marketplace online at Marketplace - UE Marketplace