【Help】Rhino Fatal Error

I just installed Datasmith for Rhino, and when I started Rhino 7, there was a Fatal error and Rhino 7 crashed.

But when I start Twinmotion alone, everything works fine.

Windows 11 x64 Pro​

Twinmotion​ 2023.1 Preview

Datasmtih 5.1​

Rhino 7.26​


Hello,

Thank you for reaching out, if you have not already I would first recommend uninstalling and reinstalling the Datasmith Plugin.

Our documentation here has more information on installing/uninstalling the Rhino Datasmith on Windows: Installing the Datasmith Plugin for Rhino on Windows

The steps defined in our Datasmith Exporter Plugin Installer Common Errors article(see: For Rhino) may be helpful as well, as this would go a step further to ensure traces of the plugin are removed before you re-install.

If the issue persists, can you please submit a bug report with us using the Contact Us button on the Twinmotion Community home page so that we can help look further into this issue?

Best Regards,

Morgan