Help please - Can't get owned free asset - "Unavailable" download from marketplace - Updated Epic Launcher

Googled around, can’t find a solution.

Also, as a humble suggestion, I believe once an asset is owned it should always be available in the Vault, wheter it is downloaded or not, doing back and forth with the marketplace is kind of a messy sistem.

Hey there @Madatek! Welcome to the community! So the vault is intrinsically tied into the marketplace. They are essentially one and the same for most intents and purposes. Anything in your vault should still remain available unless it’s primary asset it was attached to is completely removed from the server. Is the asset that you’ve purchased not showing up on the internal vault entry inside the launcher?

Hello, before the post was approved the item eventually was downloadable from the marketplace, I fixed it by going on the page from Google Chrome and clicking download from there, it opened the launcher and allowed the download

2 Likes