Help on android development, crash on start up

Development Platform & Builds Mobile
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1

I REALLY need help with getting my game to run on android. I have just gotten into my hands a nvidia shield and I am having VERY bad crash errors. The game’s will not start on the device they will crash immediatly after me clicking on it. I have gotten the mobile demo to work on it but as soon as i changed something it stoped working for GOOD, and i cant play it anymore.

Can you guys please help me figure this out. Is there a step I am missing. I build the project and it goes to the android and then it crashes on start up. I know that my game is not too much for it to handle as i have just seen it run very well on the mobile demo. could somebody PLEASE help me out?

2

Hi Sophile, please post the steps you took to package and deploy your game, as well as the logs from the game on the device. This info will help us figure out your problem faster. Thanks.

3

Actually we found out that the problem was trying to package the game on a computer with an AMD processor and gpu. When we tried the package the game on a computer with an Intel processor and nvidia gpu it worked just fine. I would like to report this issue to Epic so that they can allow users with AMD processors in their computers to package games as well.

4

To report this as a bug, we will still need your packaging and game logs.

5

The build log is too long to attach can I have an email to send it to.

6

I have all AMD build machine and similar issues. Testing on i9100 (Samsung Galaxy S2) with KitKat.

Issue #1 - Game packaged with “File → Package Project → Android”:

  • black screen for a moment (looks like game is loading something)
  • then it dies without any error (system comes back to home screen)
  • I can see the app process is still running in the background. “Force close” button is active in the app informations.

Issue #2 - Game packaged with “File → Package Project → Android (ATC)”:

  • game just crashes with “BallGame app has stopped running” pop-up.

With the second issue it may be because the game is packaged for Qualcomm Snapdragon processors but i9100 is something else. So Issue#2 may not be that helpful to you as It’s just my dummie mistake :slight_smile:

I can host my game files from #1 for you if you can help out, just tell me what you need. I have my own FTP, file size doesn’t matter.
Thanks in advance.

7

Hmm… that’s interesting. I am having a similar issue and I have AMD CPU/GPU.

I can launch from the editor without issue (launches a debug version directly onto my Galaxy S4, model GT-i9505), but any attempts at creating a packaged build result in the program immediately crashing upon start-up.

I need to grab an Intel machine to test this out…