Help - No download file problem for Twinmotion for Revit 2023.2

Development Getting Started & Setup
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1

Hello everyone,

We wanted to update to Twinmotion for Revit 2023.2. We get it via our Autodesk Subscription - Products and Services page. There we need to press the button "Access" on Twinmotion for Revit. Which takes to the download page. however, there are no files and just states:

"Twinmotion for Revit is available to download for Autodesk subscription customers from your Autodesk Account > Products and Services page."

Clicking on the hyperlink, takes it back to Autodesk Products and Services Page, and it is the same loop. Twinmotion - Press "Access" - Same statement.

Interestingly, the download files were available yesterday, but today we are having this issue.

Is anyone else having this problem?

2

Hello there and thank you for reaching out, unfortunately, this is a known issue and we are actively working on a fix.

Stay tuned the installer should show very soon.

Thank you

3

This should be fixed now, please try again.

Thank you

MC