Help I can not play for almost a week

Well I like 4 days ago I have not been able to play, this happened from one day to another without doing nanda so that it appears to me that I suppose it is something that does not happen very common I need help (Fortnite).

Hello, thank you for reporting your issues with Fortnite. We are currently aware of an issue with the crash reporter where it is directing users to the Answerhub. However, Answerhub is meant for issues relating directly to Unreal Engine 4 rather than our game titles. For assistance with Fortnite, please visit the following link:

If you cannot find the solution to the problem you’re encountering, please use the Email Us link on that page to contact Player Support for further assistance.