help help help

First off, I would like to state I have really good internet with a great provider and near 0 ping on the game. I am connected through ethernet as well and my pc is loading just fine on every other game than fortnite.

This problem started happening about 5 days ago when I loaded up creative to free build. I would be kicked out of the game after a few mins and re-load back up. The same event happened over and over to varying intervals of time with the same error message ((errors.com.epicgames.common.processing with “network connection lost” above it).

Only problem is-- my internet was fine and never skipped a beat: no packet loss, red or yellow x, other devices are fine.. other games are fine.

I know this has been happening to other individuals recently so I would love to hear if anyone has a fix or success with fixing the issue in any way.

Note: I have tried quite literally all that is to be done on the issue that is listed on google and even by an epic support employee as well.

PLEASE look into this, this game is unplayable for me for the first time in 7 years..

thanks

Please select what you are reporting on:

Verse

What Type of Bug are you experiencing?

Stability

Steps to Reproduce

Load into a creative map or a game doesn’t matter which. ANY map.

Expected Result

TO PLAY THE GAME

Observed Result

Kicked not loading

Platform(s)

PC

Island Code

all of them

Hello @OXISWASHED ,
Could you please re-post this using the “New Issue” option in the Issues and Bug Reporting forums? Reports submitted through that form are sent directly to Epic’s development team, which helps them investigate and track the issue more efficiently.

I’m also sharing this video, as it shows a possible solution that might help resolve the issue.

Hope it helps!