HELP! Datasmith Direct Link is not importing or updating on new or existing twinmotion projects. Archicad 25, Twinmotion 2023.1, Unreal Datasmith Exporter 5.1

Development Getting Started & Setup
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1

Hi. I am unable to import an Archicad model into a new Twinmotion project or update an existing Twinmotion project. The direct link through Datasmith Exporter 5.1 has been connected but nothing happens once the connection is made. I have an existing Twinmotion project that I can open and make a direct link connection, but similarly any synchronize made in archicad does nothing in Twinmotion?

I have uninstalled Twinmotion and the Datasmith Exporter and downloaded the latest versions that being Twinmotion 2023.1 and Unreal Datasmith Exporter 5.1 but still the same issue occurs.

Please help! Cheers.

Harry

Edit - Error when trying to synchronize in archicad

* Error "APIERR_BADID" with element 484 {C429A6AF-5A09-4F09-A0F5-6BEF58FE332A} Type=Openingframeinfill

ARCHICAD Elements: Total=670, With geometry=503, Modified=503

Datasmith Actors : Owner=126, Created With Mesh=0, Created Empty 0

Datasmith Meshes : Created=454, Reused=0

Mesh Class : Created=454, Empty=9, Forgot=0, Reactivated=0, Instances=0 (Empty=0)

Seconds for Synchronization cpu=1.3s, real=2.4s

Seconds for Metadata cpu=1.1s, real=1.3s

Seconds for Total DoSnapshot cpu=2.4s, real=3.7s

Seconds for DirectLink UpdateScene cpu=0s, real=0.0029s

2

Hello ,

Thank you for posting in the community and at this time Twinmotion 2023.1 will work with Datasmith Exporter plugin 5.0.3v2 for Archicad which you can download here: https://www.twinmotion.com/plugins/archicad

Please uninstall the 5.1 plugin and install the 5.0.3v2 so you can keep working with Archicad 25 and Twinmotion.

Please reference this article for further information:

https://twinmotionhelp.epicgames.com/s/article/Datasmith-Exporter-plugin-5-1-compatibility-with-Twinmotion

Kind regards,

Vincent B.

3

Hi Vincent,

I have just uninstalled 5.1 and installed 5.0.3 and I am still having the same issue. The direct link is created but when I try and synchronize nothing happens. I get the following error code in the messages tab on the datasmith exporter:

* Error "APIERR_BADID" with element 474 {C429A6AF-5A09-4F09-A0F5-6BEF58FE332A} Type=Openingframeinfill

Kind regards,

Harry

4

Hello ,

Thank you for the follow-up and sorry to hear about the issue still being present. I am not sure what could be causing this and recommend you contact us directly so we can best investigate. Please report a bug by following this link if you haven't already done so: https://twinmotionhelp.epicgames.com/s/case-community-page

Kind regards.

Vincent B.