Help! Constant Crashing

Community Community & Industry Discussion
1

Heres some of the info the crash report told me

Fatal error: [File:D:\Build++UE4+Release-4.16+Compile\Sync\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp] [Line: 182]
Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - ‘HUNG’)

UE4Editor_Core!FDebug::AssertFailed() [d:\build++ue4+release-4.16+compile\sync\engine\source\runtime\core\private\misc\assertionmacros.cpp:349]
UE4Editor_D3D11RHI!TerminateOnDeviceRemoved() [d:\build++ue4+release-4.16+compile\sync\engine\source\runtime\windows\d3d11rhi\private\d3d11util.cpp:192]
UE4Editor_D3D11RHI!VerifyD3D11Result() [d:\build++ue4+release-4.16+compile\sync\engine\source\runtime\windows\d3d11rhi\private\d3d11util.cpp:231]
UE4Editor_D3D11RHI!FD3D11Viewport::PresentChecked() [d:\build++ue4+release-4.16+compile\sync\engine\source\runtime\windows\d3d11rhi\private\d3d11viewport.cpp:290]
UE4Editor_D3D11RHI!FD3D11Viewport::Present() [d:\build++ue4+release-4.16+compile\sync\engine\source\runtime\windows\d3d11rhi\private\d3d11viewport.cpp:473]
UE4Editor_D3D11RHI!FD3D11DynamicRHI::RHIEndDrawingViewport() [d:\build++ue4+release-4.16+compile\sync\engine\source\runtime\windows\d3d11rhi\private\d3d11viewport.cpp:592]
UE4Editor_RHI!FRHICommandList::EndDrawingViewport() [d:\build++ue4+release-4.16+compile\sync\engine\source\runtime\rhi\private\rhicommandlist.cpp:1361]
UE4Editor_SlateRHIRenderer!FSlateRHIRenderer::DrawWindow_RenderThread() [d:\build++ue4+release-4.16+compile\sync\engine\source\runtime\slaterhirenderer\private\slaterhirenderer.cpp:891]
UE4Editor_SlateRHIRenderer!FSlateRHIRenderer::DrawWindows_Private() [d:\build++ue4+release-4.16+compile\sync\engine\source\runtime\slaterhirenderer\private\slaterhirenderer.cpp:1048]
UE4Editor_Slate!FSlateApplication::PrivateDrawWindows() [d:\build++ue4+release-4.16+compile\sync\engine\source\runtime\slate\private\framework\application\slateapplication.cpp:1453]
UE4Editor_Slate!FSlateApplication::DrawWindows() [d:\build++ue4+release-4.16+compile\sync\engine\source\runtime\slate\private\framework\application\slateapplication.cpp:1149]
UE4Editor_Slate!FSlateApplication::TickApplication() [d:\build++ue4+release-4.16+compile\sync\engine\source\runtime\slate\private\framework\application\slateapplication.cpp:1726]
UE4Editor_Slate!FSlateApplication::Tick() [d:\build++ue4+release-4.16+compile\sync\engine\source\runtime\slate\private\framework\application\slateapplication.cpp:1548]
UE4Editor!FEngineLoop::Tick() [d:\build++ue4+release-4.16+compile\sync\engine\source\runtime\launch\private\launchengineloop.cpp:3182]
UE4Editor!GuardedMain() [d:\build++ue4+release-4.16+compile\sync\engine\source\runtime\launch\private\launch.cpp:166]
UE4Editor!GuardedMainWrapper() [d:\build++ue4+release-4.16+compile\sync\engine\source\runtime\launch\private\windows\launchwindows.cpp:134]
UE4Editor!WinMain() [d:\build++ue4+release-4.16+compile\sync\engine\source\runtime\launch\private\windows\launchwindows.cpp:210]
UE4Editor!__scrt_common_main_seh() [f:\dd\vctools\crt\vcstartup\src\startup\exe_common.inl:253]
kernel32
ntdll

2

Hi there,

Could you please post this log as well as details on what you are trying to do, your PC specs, and any additional information that could help Epic resolve the problem for you over on AnswerHub:

https://answers.unrealengine.com/spaces/11/bugs-and-crashes.html

Tech support is normally handled through AnswerHub, the forums are more for discussion on using the engine.

Thank you