Help! Can't install Datasmith on 3ds Max

Hey guys, I’m having trouble installing the Datasmith plugin on 3ds Max. Every time I try to install it, I get an error message saying “There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.”

I’ve tried a bunch of different things to fix it, like deleting temporary files and using the registry editor to delete old plugin keys. But nothing seems to be working.

I’m pretty sure I’ve deleted all the temporary files on my computer, but I’m still getting this error. Any ideas on what else I can try to get this plugin installed? It’s driving me crazy!

I am also getting this issue, did you ever find a solution?